Terms of Service

These Terms of Service ("Terms") govern your access to and use of the website located at https://mediavertex.pro/ (the "Website") operated by Media Vertex Pte. Ltd. ("Media Vertex", "we", "us" or "our"), UEN 202047185W, registered at 79 Anson Road, #20-06, Singapore 079906. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website.

Separate written agreements govern the provision of performance marketing services to clients. Where a signed client agreement conflicts with these Terms, the client agreement prevails for service-related matters. These Terms apply specifically to Website use and general interactions with Media Vertex.

1. Definitions

• "Content" means all text, graphics, images, logos, software, data and other materials on the Website.
• "User" means any person who accesses or uses the Website.
• "Services" means performance marketing services offered by Media Vertex, including but not limited to growth strategy, paid media management, creative production, CRO and analytics.

2. Website Use

You may use the Website for lawful purposes only. You agree not to:

• Use the Website in any way that violates applicable laws or regulations in Singapore or your jurisdiction.
• Attempt to gain unauthorised access to any part of the Website, our servers or connected systems.
• Introduce viruses, malware or other harmful code to the Website or our infrastructure.
• Scrape, crawl or systematically extract Content without our prior written consent.
• Impersonate Media Vertex, our employees or any other person or entity.
• Use the Website to transmit unsolicited commercial communications or spam.
• Interfere with or disrupt the integrity or performance of the Website.

We reserve the right to suspend or terminate access to the Website for any User who violates these Terms, without prior notice.

3. Intellectual Property

All Content on the Website, including the Media Vertex name, logo, design elements, copy, graphics and software, is owned by or licensed to Media Vertex and is protected by copyright, trademark and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, publicly display or exploit any Content without our prior written permission.

Limited permission is granted to view and print pages from the Website for personal, non-commercial reference, provided that you do not remove copyright or proprietary notices. Any other use requires express written authorisation from Media Vertex.

4. Enquiries and Contact Forms

When you submit information through our contact forms or email, you represent that the information provided is accurate and that you have the authority to submit it. Submission of an enquiry does not create a client relationship or obligate Media Vertex to provide services. We reserve the right to decline any enquiry at our sole discretion.

Personal data submitted through the Website is processed in accordance with our Privacy Policy.

5. Service Engagements

Performance marketing services are provided under separate written agreements (statements of work, master service agreements or retainer contracts) that specify scope, deliverables, fees, timelines and termination conditions. Key terms typically include:

• Scope: Defined service lines, channels, deliverables and exclusions.
• Fees: Management fees, project fees or retainer amounts, payment terms and late payment consequences.
• Media spend: Client-funded advertising budgets are separate from agency fees and are paid directly to platforms or through agreed billing arrangements.
• Performance: Media Vertex does not guarantee specific advertising outcomes, ROI or revenue results. Performance depends on numerous factors outside our control.
• Reporting: Frequency, format and metrics included in performance reports as specified in the agreement.
• Term and termination: Contract duration, notice periods and conditions for early termination by either party.

6. Client Responsibilities

Clients engaging our Services are responsible for:

• Providing timely access to advertising accounts, analytics platforms, brand assets and other resources necessary for service delivery.
• Ensuring they have legal rights to all materials, data and intellectual property provided to Media Vertex for use in campaigns.
• Compliance with applicable advertising laws, platform policies and industry regulations in all markets where campaigns run.
• Reviewing and approving campaign materials, budgets and strategies within agreed timeframes.
• Maintaining accurate billing and contact information.

7. Disclaimers

The Website and its Content are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. To the fullest extent permitted by law, Media Vertex disclaims all warranties including implied warranties of merchantability, fitness for a particular purpose and non-infringement.

We do not warrant that the Website will be uninterrupted, error-free or free of harmful components. Information on the Website is for general informational purposes and does not constitute professional advice. Case studies and performance metrics referenced on the Website represent past results for specific clients and are not indicative of future performance.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Media Vertex and its directors, officers, employees and agents shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from or related to your use of the Website, including loss of profits, data, goodwill or business opportunity, even if we have been advised of the possibility of such damages.

Our total aggregate liability for any claim arising from Website use shall not exceed SGD 500. Liability for service engagements is governed by the applicable client agreement.

9. Indemnification

You agree to indemnify, defend and hold harmless Media Vertex and its affiliates, directors, officers, employees and agents from any claims, damages, losses, liabilities, costs and expenses (including reasonable legal fees) arising from your use of the Website, violation of these Terms, or infringement of any third-party rights.

10. Third-Party Links and Services

The Website may contain links to third-party websites and services. These links are provided for convenience only. Media Vertex does not endorse, control or assume responsibility for the content, privacy policies or practices of any third-party sites. Your use of third-party services is at your own risk and subject to their terms.

11. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Republic of Singapore, without regard to conflict of law principles. Any dispute arising from or relating to these Terms or the Website shall be subject to the exclusive jurisdiction of the courts of Singapore.

12. Modifications

We may revise these Terms at any time by posting updated Terms on this page with a new effective date. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

14. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Media Vertex regarding Website use. They supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written.

15. Contact

For questions about these Terms, contact:

Media Vertex Pte. Ltd.
79 Anson Road, #20-06, Singapore 079906
Email: [email protected]
Phone: +65 6812 4907
UEN: 202047185W

Last updated: 1 July 2026